Privacy

The short version

Three things, and only three, and you control two of them.

1. Server logs and a session cookie, always. Ordinary operational data, described below.
2. What you type into an enquiry form, only if you submit one. Every form on this site is optional.
3. Google Analytics, only if you accept the cookie banner. Decline and no analytics script loads and your browser never contacts Google.

There is no advertising on this site today, no tracking pixels, no account system, and nothing is sold or rented to anyone.

What we collect when you submit a form

The site has enquiry forms: a contact block, a home-valuation request, a neighborhood or market-report request, and an agent enquiry. They all post to the same place. When you submit one, we store:

• Your email address. This is the only required field, because we cannot reply without it.
• Your name, if you give it.
• Your phone number, if you give it.
• What you are interested in, chosen from a fixed list: buying, selling, both, a valuation, a report, relocation, or a general enquiry.
• A neighborhood or area of interest, if you give it.
• A street address, if you give it. The valuation form asks for one, because a valuation is about a specific property. Only fill this in if you want us to look at that property.
• Your message, if you write one.
• Which form you used and which page you were on when you submitted it, so your enquiry arrives with context.
• The date and time, and a short reference code generated for your enquiry.

That is the complete list. We do not record your IP address, your browser's user-agent string, or the page that referred you as part of an enquiry, and there is no fingerprinting or profiling attached to it.

How it is used. To read your enquiry, reply to it, and where relevant connect you with a local agent. Nothing else.

Where it is stored and who sees it. Enquiries are written to files on the server, not to a database and not to a third-party marketing platform. They are reviewed by the site owner. We do not sell, rent or trade them.

How long we keep it. Until your enquiry has been dealt with, and for a reasonable period afterwards as a business record. If you want yours removed sooner, ask and we will remove it.

A note on what you write. The message box is free text and reaches a person. Please do not put financial account details, government identifiers, or health information into it. Nothing on this site needs them.

What we collect whether or not you use a form

Server logs. Like effectively every website, the server records requests. A log entry typically includes your IP address, the page requested, the time, the referring page if there is one, and your browser's user-agent string. These are used to operate the site, diagnose faults and identify abuse. They are not used to build a profile of you, and they are not joined to form submissions.

A session cookie. The site runs on Laravel, which sets a session cookie and a related CSRF token cookie. These are strictly functional: they let the site work correctly across page loads and protect form submissions from cross-site request forgery. They do not track you across other websites. The session lifetime is currently 120 minutes.

Search terms you type. The search box submits by GET, which means what you searched for appears in the URL and therefore in server logs. Do not type anything into it that you would not want recorded in a log file. We do not link searches to identities.

Analytics, and the cookie banner

We use Google Analytics (GA4) to understand which pages people read and how they arrive, so we know what to write next. It is consent-gated, and the gate is the important part.

Nothing loads until you accept. If you have not answered the banner, or you decline, no analytics script is fetched, no analytics cookie is set, and your browser makes no request to Google at all. This is not a setting we ask Google to respect; the code simply does not load their script. The guide works identically either way, and nothing is withheld from you for declining.

If you accept, Google Analytics loads and sets its own cookies, and usage data about your visit is shared with Google as a processor. Two settings are applied on our side:

• IP anonymisation is on.
• Google Signals is off, so your visit is not fed into cross-device tracking or ad personalisation.

Google's own handling of that data is governed by Google's privacy policy, not ours.

The consent cookie itself. Recording your answer requires one first-party cookie, dg_consent_v1. It stores nothing but your choice, lasts about 180 days, and is set whether you accept or decline, because otherwise we would have to ask you on every page.

Changing your mind. There is no preferences link yet, which is a gap we intend to close. In the meantime, clearing this site's cookies in your browser resets your choice and the banner will ask again.

Advertising

No advertising runs on this site today. There is no ad network and no publisher account wired up. When advertising is introduced it will sit behind the same consent gate as analytics, and this page and the ad disclosure page will be updated to describe it before it goes live.

What we do not collect

• No tracking pixels or social widgets that report your visit to a third party.
• No account system. There is nothing to sign up for and no password to store.
• No sale or sharing of personal information. We do not sell it, rent it, or trade it.
• No third-party consent platform. The banner is our own first-party code, so accepting it does not hand your choice to a consent-management vendor.

Asking us about your information, or asking us to delete it

If you have sent us an enquiry and want a copy of it, want it corrected, or want it deleted, ask and we will do it. Use the contact form on this site, or the owner's email address if you have it, and tell us the email address you originally used so we can find the right record. If you have your reference code, include it.

Depending on where you live you may have rights of this kind under law. We are not going to claim compliance with a particular framework we have not been audited against, so we will simply say this: ask, and we will honour the request.

Third parties

The only third-party script this site loads is Google Analytics, and only after you accept the banner. Pages may link out to other websites, including city, state and federal data sources, school districts, and businesses we describe. Those sites have their own privacy practices and we are not responsible for them. A link is not an endorsement.

Our hosting provider processes requests on our behalf and necessarily sees the traffic described in the server-log section above, and stores the enquiry files on our behalf.

Your choices

The banner. Declining is a real option, not a dark pattern. Decline and no analytics loads, no request goes to Google, and every part of the guide keeps working.

Cookies. You can block or delete cookies in your browser. Blocking the session cookie will not stop you reading the site, and clearing this site's cookies resets your banner choice.

Do Not Track. We do not act on the Do Not Track header, because our analytics is already opt-in: if you have not accepted the banner, nothing is tracking you to begin with.

Not sending us anything. Every form on this site is optional. You can read the entire guide without submitting one, and nothing about you is stored beyond the server logs described above if you do not.

Children

This site is aimed at adults making housing decisions. We do not knowingly collect information from children.

Security

We keep the site patched and we do not store personal data we do not need, which is the most effective security measure available to us. No site can promise perfect security, and we are not going to.

Changes to this policy

Lead capture is live and consent-gated analytics is being switched on, and this page was updated to describe both. Advertising is not live yet. When it is introduced, this page and the ad disclosure page will be updated to describe it, and the reviewed date at the top will change. Material changes will be described rather than quietly folded in.

Contact

Questions about this policy, or a request about your information, can go through the contact route on this site.